Facebook has an almighty problem, so what is it?

Some of my friends who are still in the IT sector might pop up with answers such as usability or security. Some others might say its the targetted advertising. No I have found a more serious problem, that of common sense. You see for the second time in under 6 months Facebook has blocked has blocked my account claiming my name is not real. For the love of the baby Jesus and the virgin Mary! Court Guinness has been my name for 41 years and in terms of the internet has a healthy google footprint behind it. Twice in the past 6 months I have had to send ID to Facebook to prove who I am. This is beyond a joke. You cannot email an individual everything is automated. So my account is now blocked. Who do Facebook think they are? The real issue here in my opinion is one of over automation. They have got the computer to do too much and taken a human element out of the operation. So in effect human common sense has been removed from the business. All a human can appear to do is say “computer says no!”. This clearly is no way to run a business. Facebook needs to wake up and smell some coffee here! This is tantamount to Facebook accusing me of fraud. An allegation I will not take lightly or lying down. Facebook you have been warned. Get this sorted out now by a proper human. Before I take further action. In the meantime if you wish to see any of my posts or Man Utd jokes either watch this space or follow me on twitter @courtguinness.