So I have had problems with pain and discomfort in my eyes today. So what did I do? I phoned my doctor for an appointment, The wonderful people at The Pepys Road Surgery told me I was not registered even though I walked in there and registered three weeks ago! They then proceeded to blame this on computer error! I told them the symptoms and they suggested going to tooting walk in centre. 20 mins later I found myself here. This facility closed on 10 June 2012! You now have to go to St Georges Accident and Emergency. Ok its only across the road. The Queue was so large people were queuing outside the door and next to people being taken from ambulances! As I was in the queue the bloke in front of me collapsed and I nearly ended up taking quite a fall! 40 mins after this I finally get booked in at reception. I am then informed of a wait of unto three hours! In the time I am waiting 3 receptionists are having a gossip and not registering patients and two doctors and a nurse are having a natter about what they watched on telly last night! In my opinion this is unacceptable. But it gets worse. After an hour or so wait after being booked in I am called in and after telling them the symptoms which have been getting steadily worse. They tell me to go to my GP. I explain it to them again, that the GP sent me to them. At the time of writing I can now only half see out of one of my eyes. The other eye does seem ok at the moment. They keep telling us that the NHS meets its targets but basic healthcare services which we pay taxes for are not alive and well and kicking in fact they are failing!